Terms and conditions for 30-day money-back guarantee
Usage
- The THC Money Back Guarantee applies to Linux and Microsoft Shared Hosting, Microsoft Exchange Hosting, and VPS (Virtual Private Servers).
- Refund only applies to monthly fees.
- The THC Money Back Guarantee does not apply to dedicated managed THC Server products. All monthly and setup fees for dedicated managed Server products are non-refundable.
- The THC Money Back Guarantee starts on the date when the initial order was placed.
- The THC Money Back Guarantee is 7 days for all reseller plan ( this is not apply on shared hosting plan, VPS and Dedicated servers and even upgrade parts )
Domain Names
THC has no refund policy for domain name registration fees.
Bandwidth
- THC has no refund policy for unused bandwidth.
- Upon availing of the 30-day Money Back Guarantee, a customer whose account exceeds the included bandwidth will be required to pay the additional bandwidth accrued.
Miscellaneous
- THC has no refund policy on additional or optional services/ features added from the Control Panel by the customer.
- Customers switching from one THC package to another THC package shall be deemed to have exhausted the 30-day period, and are no longer eligible for the Money Back Guarantee.
- A customer can only use the Money Back Guarantee once, and for only one account.
- The 30-day money back guarantee does NOT apply to software.
- A customer whose account has been suspended or terminated due to the breach of any part of the THC
